OnTrack™ xRM

xRM - Managing a dynamic patient journey

OnTrack^tm is a propriety patient relationship management (xRM) system built to enable an adherence programme to address the patient at the individual level. OnTrack automatically captures patient characteristics, allocates interventions and then manages dynamically a wide range of patient interactions, adjusting overtime as a patient's beliefs and behaviors change.

A complete solution

Our web-based xRM system provides instant access to your patient programme no matter what your location. The system was developed by Atlantis Healthcare’s technology team to meet the needs of our unique patient support programs for the world's leading pharmaceutical companies. Fully customisable, OnTrack provides our clients with a dynamic and flexible solution for every programme they run.

OneStop^TM - Tailored reporting to meet the needs of the client

To enable ongoing programme management and enhancement, OneStop^TM provides clients with tailored reporting.

A secure site developed specifically by Atlantis Healthcare to assist our clients with:

• Project planning for programme launch;
• Assist with the internal management of programme;
• Access patient and healthcare professional insights;
• Provide central repository for all programme strategy, operational documentation and marketing materials;
• Facilitate collaboration between project team; and
• Provide live programme reporting.

The benefits

OnTrack^tm allows users access to the following:

• A single repository for all patient programme information.
• Searching and indexing of patients’ case histories.
• Manual trigger of mail, telephone, SMS and email communications.
• A solid and secure marketing platform.
• The ability to link into legacy database systems.

Contact

Please contact us to speak to any of our staff regarding the OnTrack solution.