How we work: Testimonials
What our clients have to say about us
Novartis
“Atlantis Healthcare approached us to discuss the impact that their adherence programs can have on patient outcomes and brand performance. We engaged Atlantis Healthcare to develop an adherence solution. Their well-defined process for the program establishment, launch and the ongoing management of adherence programs ensured the program was launched on budget and on brief. They have a great understanding of both patients and the healthcare professional community and this is reflected in their strategy and also the creative.
Prior to commencing work with Atlantis Healthcare, we subjected their infrastructure to a rigorous audit and we were satisfied. They put a lot of energy into the execution of their programs and the ongoing management of our business, which shows in results that we have been able to measure against specific KPI objectives.
The adherence program has generated a significant impact on our bottom line within a very short space of time. We are extremely happy with the results to date, and highly recommend Atlantis Healthcare as a partner.”
Sue Finnie
Senior Product Manager
Novartis New Zealand Limited
“I have been working with Atlantis Healthcare on and off for almost a year on a global Patient Support Program (PSP). This program offers value-added services to patients, caregivers and healthcare professionals, optimising patients’ visual outcomes by highlighting the importance of ongoing treatment within the maintenance phase (which occurs after a three-month loading dose).
Atlantis Healthcare has been responsible for developing the global database for this Patient Support Program (PSP). They were chosen from four potential vendors, following a rigorous evaluation, due to: their expertise in patient support programs in pharmaceuticals; their ability to service the European and pan-Pacific markets through their offices in Australia, New Zealand, the UK and Singapore. Finally, regular audits by PriceWaterhouseCoopers provided additional comfort.
I have been pleased with the output of the global database, as we go live with the pilot market in Australia in less than a week! As well, their customer service is excellent both in working with other agencies (including the CRM agency that developed the PSP), but also with the local contacts in the various countries.”
Megan Pickering
Novartis Switzerland
